It’s always great to find material out there for CAE, and even more so if it’s material for writing.
This is a lesson plan designed to prepare students to tackle formal letter of complaint tasks that can come up in both parts of the CAE writing paper.
Here is the link to the first handout which contains an example of a formal letter of complaint on page 2. Page 3 has the task the students will complete, which is referred to in the prezi.
Enjoy! Please leave feedback if you use it in class.